​​​​​ How MEWA Uses Your Personal Information

Privacy and Confidentiality

The Ministry of Environment, Water, and Agriculture Portal take the confidentiality of its clients and visitors' information as a top priority, MEWA makes every effort to provide high-quality service to all beneficiaries. Thus, privacy and confidentiality, herein illustrated, are considered part of the usage terms and provisions of the Ministry of Environment, Water, and Agriculture's portal.

Visitors of the Portal and the beneficiaries of its services should review the terms and principles of privacy and confidentiality of information every now and then, in order to be updated and informed of any modifications to them, bearing in mind that the Portal Administration is not to be liable to announce any updates applied to these terms and principles. Using the Portal means that you have viewed and complied with these terms and principles, and the continuous recurrent modifications applied to them.

The security of Personal Information:

The Privacy and Confidentiality document has been prepared to help visitors and users understand the nature of data gathered from them when they visit the Portal and how to deal with it.

The IT department takes the proper, appropriate procedures and measures to maintain the personal information it has in a safe way guaranteeing its protection against loss or unlicensed access, abuse, or unlicensed modification and disclosure.

Personal Information Gathering:

Once the user visits the Ministry of Environment, Water, and Agriculture Portal, its server registers the internet protocol (IP) of the user, the date and time of the visit, and the URL address of any website from which links you to the Portal.

Most websites, once visited, put a small file on the hard disc of the visitor's computer (browser). These files are called Cookies; which are text files. These text files contain information enabling the website which put it to retrieve it when necessary during the user's forthcoming visit to the website. The saved information includes:

  • Remembering user name and password.
  • Saving page settings in case it was available at the Portal.
  • Saving colors chosen by the user.
  • Unavailability of voting more than once for the same user.

The browser (visitor) may not have to enter the password every time he/she visits the Portal, as its system will be able to detect it via cookies, or it could prevent the user from the re-voting process if he/she had voted before, and so forth. Accordingly, the Ministry of Environment, Water & Agriculture Portal will use the information in the cookies for technical purposes related to it when visited more than once. Also, the Portal can change the information contained within the cookies or add new information whenever you visit the Ministry of Environment, Water & Agriculture Portal.

If you sent us an email via the Ministry of Environment, Water & Agriculture portal providing us with personal data, we might share necessary data with other bodies or departments in order to serve you in a more effective way. We will not share your personal data with non-governmental bodies unless it is licensed by concerned bodies to perform specific governmental services.

Providing your personal information via the Ministry of Environment, Water & Agriculture Portal, means you are fully on the storage, processing, and use of such data by the Saudi authorities.

We reserve the right at all times to disclose any information to the concerned bodies when necessary, in order to abide by any law, system, or governmental request.

You are fully accountable for the validity and honesty of the information sent via this Portal.​

Email Sending:

When you inquire or request information about a specific service, or in case of providing additional information using any of the communication means with the Ministry whether electronic or non-electronic such as inq​uiring about our website, we will use your email address to reply to your inquiries, Also it is possible to save your email address and message, and our response for quality control purposes, and we may also do so for legal and censoring purposes.

In case of any inquiries or opinions about the privacy principles, you can communicate with us via the Portal through the How Can We Help page.

Last Modified

Last Modified 01 February 2024 12:32 AM

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