Term of use Policy

​mewa.gov.sa is available to all users. By accessing this platform, you and all users are deemed to have entered into a full agreement on all Terms of Use, including all applicable laws and regulations in the Kingdom of Saudi Arabia.

As a registered user, you have the full right to:

• Access information
• Obtain information
• Correct or modify information
• Withdraw consent and delete information by sending an email request or contacting us here.

As a user and owner of personal data, you have the right to know (including being informed of) the official or practical justification considered for collecting your personal data, and that your data will not be processed later in a manner inconsistent with the purpose for which it was collected or otherwise. You also have the right to request the destruction of your personal data available to us without prejudice to the provisions of the law.

User Restrictions:

By accessing this platform, you agree to avoid:

• Providing or uploading files containing unauthorized software, materials, data, information, or other files that may contain viruses.
• Using this platform to send unsolicited or commercial emails or otherwise misuse the platform by publishing, advertising, distributing, or circulating defamatory materials or information that violate the laws of the Kingdom or any other unacceptable or actionable materials or information.
• Using this platform to engage in any illegal or unlawful activities within the Kingdom of Saudi Arabia.
• Using the platform to advertise any product or service that may violate laws or regulations in the Kingdom using any tool, software, or procedure that interrupts or may interrupt the operation of the platform.
• Taking any action that places an unreasonable load on or requires excessive storage on the platform infrastructure.

Termination of Use:

We reserve the authority, at our sole discretion, to restrict a user’s right to log in or suspend or terminate their use without prior notice and for any reason whatsoever, including violation of the Terms of Use or any conduct we deem unlawful or harmful to others. You will not be permitted to access the platform during such termination.

Except in circumstances provided for by law, personal data may not be processed, nor may the purpose of its processing be changed, except with the owner’s consent. Regulations determine the conditions of consent, cases where consent must be in writing, and the terms and conditions relating to obtaining consent from a legal guardian if the personal data owner is a minor or incapacitated. However, consent may not be required for providing a service or benefit unless such service or benefit is related to the approved processing of personal data.

Standards for Comments and Electronic Participation:

All comments in electronic participation channels or on social networks are carefully reviewed to ensure users comply with standards and regulations related to commenting. Platform administration reserves the right to exclude any comments deemed inappropriate, and users are required to:

• Observe public ethics and avoid inappropriate expressions or impolite language.
• Keep comments relevant and focused on the issue under discussion.
• Avoid intolerance and personal criticism that does not enrich the discussion.
• Ensure complete accuracy when referring to Quranic texts or religious opinions and allow only specialists to discuss such matters.
• ​Avoid publishing personal information such as contact details within comments.

Any amendments to the Terms of Use shall become effective immediately upon announcement unless otherwise stated.

Data Leakage:

mewa.gov must notify the competent authority immediately upon becoming aware of any leakage, damage, or unlawful access to personal data. Furthermore, if any such incident may cause serious harm to your data, the entity will notify you immediately.

Communication:

Except for awareness materials sent by public entities, mewa.gov may not use personal means of communication, including your postal and email addresses, to send advertising or awareness materials except under the following conditions:

• The consent of the targeted recipient must be obtained before sending such materials.
• The sender must provide a clear mechanism, as specified by regulations, allowing the targeted recipient to express their wish to stop receiving such materials at any time.
• Except for sensitive data, personal data may be processed for marketing purposes if collected directly from the owner and agreed upon under the provisions of the law.

Furthermore, your personal data may be collected or processed for scientific, research, or statistical purposes without your consent only in the following cases:

• If the personal data does not include any indication of your identity.
• If your identity is destroyed during processing and before disclosure to any other party, and the data is not sensitive.
• If collecting or processing personal data for such purposes is required by another law or implementation of a prior agreement to which you are a party.

Official documents identifying the personal data owner may not be copied or reproduced except when implementing provisions of regulations or when requested by a competent public authority as specified by applicable rules.

Except in cases of extreme necessity to preserve your life, prevent infection, examine, or treat disease, mewa.gov may not transfer your personal data outside the Kingdom or disclose it to a destination outside the Kingdom unless such transfer is required under an agreement to which the Kingdom is a party, serves the interests of the Kingdom, or for other purposes specified by regulations, after fulfilling the following conditions:

• The transfer or disclosure must not prejudice national security or the vital interests of the Kingdom.
• Adequate guarantees must be provided to preserve and protect the confidentiality of the personal data to be transferred or disclosed, with protection standards no less than those stipulated in the law and regulations.
• The transfer or disclosure shall be limited to the minimum amount of personal data necessary.
• The competent authority must approve the transfer or disclosure as specified by regulations.
• Except for the condition stipulated herein, the competent authority may exempt mewa.gov, on a case-by-case basis, from compliance with one of the conditions if it determines independently or jointly with other parties that the personal data will enjoy an acceptable level of protection outside the Kingdom and that the data is not sensitive.

This platform retains records for a period specified by regulations, including at minimum the following data:

• Entity contact details
• The purpose of processing personal data
• Categories of personal data subjects.
• The party to whom personal data has been disclosed (or will be disclosed).
• Whether personal data has been transferred (or will be transferred) outside the Kingdom or disclosed to a party outside the Kingdom.
• The expected retention period for personal data.

Crimes and Penalties:

Without prejudice to any stricter penalty stipulated by another law, the following crimes shall be punishable due to failure to comply: imprisonment for a period not exceeding (two years) and a fine not exceeding (three million) Riyals, or either penalty, if committed with the intent to harm the data owner or achieve personal benefit.

• Any person violating provisions relating to the transfer or disclosure of personal data outside the Kingdom shall be punished by imprisonment for a period not exceeding (one year), a fine not exceeding (one million) Riyals, or either penalty.
• In the absence of a specific provision in the law, and without prejudice to any stricter penalty stipulated by another law, any natural or legal person subject to the provisions of the law who violates any provision of the law or regulations shall be subject to a warning or a fine not exceeding five million Riyals. The fine may be doubled in cases of repeated violations, even if exceeding the maximum limit, provided it does not exceed twice that amount.
• The Public Prosecution shall be responsible for investigating and prosecuting before the competent court regarding such violations. The competent court shall consider cases arising from the application of this article and impose the stipulated penalties.
• A committee (or more) consisting of no fewer than (three) members, one of whom shall be appointed chairperson, including a Sharia or legal advisor, shall be responsible for considering violations and imposing warning or fine penalties according to the type, severity, and impact of the violation. The head of the competent authority shall issue rules governing the committee’s work, including member remuneration. Any person affected by the committee’s decision has the right to appeal before a competent court.
• Without prejudice to the provisions of the law, mewa.gov shall hold any of its employees disciplinarily accountable if they violate any provisions of the law and regulations, in accordance with accountability and disciplinary procedures stipulated by law.
• Without prejudice to penalties imposed by law, any person who suffers damage as a result of violations stipulated in the law or regulations has the right to claim compensation before the competent court for material or moral damages proportional to the extent of harm.
• Furthermore, any person involved in processing personal data is obligated to maintain confidentiality regarding such data even after the end of employment or contractual relationship.